10 days ago I submitted an order to Fiverr for an image I wanted created. I mentioned to the vendor that I likely would have many more opportunities if the image was something I liked.
I was led to believe the job would be done in four days. On the third day I was informed it would be done in ten days.
Today is day ten and there is another message indicating it will be done tomorrow.
Wow! What a mistake on the part of the artist.
For them to know I may want more work done and not to do everything they could to get the first job done in a timely fashion is a huge mistake.
It never ceases to amaze me how people say they are looking for work, they get paid for a “test” job and then they fart around getting it done.
Likely, they are the very same people who are still saying how bad the economy.
Granted, it’s not that my $5 job is going to make or break them, but what about the other business they might get out of the deal? And what about people I could have referred to them?
I gave the artist all the opportunity in the world to figure out that this was not just some idle promise. I told them why I wanted the image done, what the full project was and even signed with my full name. A quick look on the Internet would have told them I was not fooling around and I was the real deal.
Because of this delay it is very likely I won’t do more business with them. Why should I? After all, they initially promised a small job in a few days and I am still waiting for the job to be finished. I can only imagine how long it would take for a full blown job.
A few insights for running a successful business
- Always under promise and over deliver
- Don’t make your potentially great clients wait beyond the promised date
- Realize that the first job is the first impression
- What starts out small may likely turn into something huge
- Keep the client informed about what is happening
- Don’t be a boob! If you have someone who is paying you to do a job, do it!
On the flip side, when you find a vendor who takes really good care of you, take really good care of them.
- Treat them with respect
- Pay on time
- Let them know you appreciate who they are.
Want to learn more about running a successful online business? Join me on Monday, December 17th for a FREE teleseminar – The Truth about Making Money Online.
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